Shipping policy

Shipping Policy

Fast & reliable delivery across Pakistan

Kainaat delivers products across Pakistan.

Order Processing Time

Orders are usually processed within 1–2 business days after confirmation. For Cash on Delivery orders, our team may contact the customer for order confirmation before dispatch.

Delivery Time

  • Major cities: 2–4 business days
  • Other cities and remote areas: 3–7 business days

Delivery time may vary due to courier delays, holidays, weather conditions, address issues, or circumstances beyond our control.

Shipping Charges

Standard shipping charges are Rs. 250 per order, unless free shipping or a special promotion is clearly mentioned on the website.

Cash on Delivery

Cash on Delivery is available for eligible orders within Pakistan. Customers are requested to provide complete and correct delivery details, including full name, phone number, complete address, city, and any helpful delivery instructions.

Failed Delivery

If a customer refuses delivery, provides incorrect contact details, or is unavailable after courier attempts, the order may be cancelled. Kainaat reserves the right to limit or refuse future Cash on Delivery orders in case of repeated failed deliveries.

Shipping Support

Email: infokainaatonline@gmail.com

WhatsApp: 03008633614