Shipping policy
Shipping Policy
Fast & reliable delivery across Pakistan
Kainaat delivers products across Pakistan.
Order Processing Time
Orders are usually processed within 1–2 business days after confirmation. For Cash on Delivery orders, our team may contact the customer for order confirmation before dispatch.
Delivery Time
- Major cities: 2–4 business days
- Other cities and remote areas: 3–7 business days
Delivery time may vary due to courier delays, holidays, weather conditions, address issues, or circumstances beyond our control.
Shipping Charges
Standard shipping charges are Rs. 250 per order, unless free shipping or a special promotion is clearly mentioned on the website.
Cash on Delivery
Cash on Delivery is available for eligible orders within Pakistan. Customers are requested to provide complete and correct delivery details, including full name, phone number, complete address, city, and any helpful delivery instructions.
Failed Delivery
If a customer refuses delivery, provides incorrect contact details, or is unavailable after courier attempts, the order may be cancelled. Kainaat reserves the right to limit or refuse future Cash on Delivery orders in case of repeated failed deliveries.
Shipping Support
Email: infokainaatonline@gmail.com
WhatsApp: 03008633614