Contact information
Contact Information
Kainaat – Your Style Universe
At Kainaat, we are here to help you with your orders, product information, delivery updates, returns, exchanges, and general support.
Need Help?
For order support, product questions, delivery updates, returns, exchanges, or complaints, please contact us through WhatsApp or Email.
Chat on WhatsApp Email SupportCustomer Support
If you have placed an order, please include your order number, full name, and order details when contacting us. This helps us respond faster and provide accurate support.
Returns & Exchanges
Return or exchange requests must be made within 7 days of receiving the order. Please share clear product photos or video proof if your item is damaged, defective, incorrect, or different from the product shown on our website.
Shipping Charges
Standard shipping charges are Rs. 250 per order, unless free shipping or a special promotion is clearly mentioned on the website.